Frequently Asked Questions
Read our frequently asked questions for fast answers
How can I add a contact that I can use to call?
After logging in to your account, use the top menu to click on the link titled “My Account”, next to click on Dashboard; under the category “Direct Dial” enter the number you wish to add and press “Save”.
How can I add funds to make a call?
After logging in to your account, use the top menu to click on the link titled “My Account”, next to click on Dashboard; Select the amount you wish to add, enter your payment info or verify previously saved information. Then press submit Payment.
How to send a cell phone to Cuba?
Click here to see our product catalog, when you have chosen the phone of your choice, call 305-500-2304 to be attended by an online representative.
To which phones can I redirect my call?
You can redirect your call to any phone while it is included in your plan. For example: your cell phone, your home phone, your office phone, etc.
The transactions price is plane rate?
Yes, there are no hidden charges of any kind, you will not find surprises in your account.
With what means of payment can I pay for the services?
Payment can be made with a Credit or Debit card. VISA, MASTERCARD or DISCOVER.